To Get Help
There are a lot of different resources you can take advantage of to get help about specific questions you may have regarding using Studio Artist. These include tutorial videos and pdf guides included with the Studio Artist release as well as web based resources.
Studio Artist Tips Site
The first thing to do is to see if your question is answered here on the Studio Artist Tips site. You can use the search field on this web site to search for specific topics.
You can also use the Tags and Category control links on the right side of the Studio Artist Tips site to bring up specific articles associated with the specific tag or category you choose. There’s also a ‘Getting Started‘ page that can point you at different Studio Artist topics of interest.
Written Documentation
The Studio Artist User Guide pdf is a detailed reference that documents the different Studio Artist operation modes, the editable parameters associated with the different operation modes, and the menu command functionality. There’s an active link table of contents and index that you can use to navigate through the guide.
Studio Artist User Forum
If you have a question about how to do something in Studio Artist that the tutorial videos or pdf guides did not answer for you, then the Studio Artist User Forum is a great resource. You can post your question on the forum as a forum post. Synthetik Software monitors and answers questions posted on the forum, as do other Studio Artist expert users.
It’s also possible your question has already been previously answered on the Studio Artist User Forum. You can use the built in search field on the site to search for specific topics of interest.
In addition to the forum posts, the Studio Artist User Forum also contains a photo and movie gallery as well as individual user blogs. Some users post additional information with their photo or movie posts that detail how the artwork or animations were made. You can also post comments to any specific artwork or movie post asking the artist for detail how the image or animation was made.
Studio Artist News Blog
The Studio Artist News blog is located at studioartist.blogspot.com. In addition to posts about Studio Artist news or what Studio Artist uses are up to, there has also been a large number of different tutorial blog posts. There’s a search blog field at the top of the site you can use to search for specific topics. You can also use the label links on the right side of the blog to bring up posts about topics of interest.
Old Studio Artist 3.5 Blog
An older non-active Studio Artist 3.5 blog is available atwww.synthetik.com/blog and is kept online as an additional source of additional older information and tips. Note that some of the formatting of this old blog may default to generic html when read in the most recent versions of Safari and Firefox browsers.
Old DMN User Forum
The old Digital Media Net Studio Artist User Forum is still available online and contains a large archive of user discussions and answers to different Studio Artist questions. You should post new questions to the Studio Artist User Forum as opposed to this older non-active forum. You will need to adjust the post range to all to see the old forum posts and replies.
Technical Support
Email technical support is available by emailing techsupport AT synthetik.com. Synthetik email technical support is really oriented at helping you deal with any problems, bugs, or crashes you may find when using Studio Artist.
If your question is really about how to use Studio Artist as opposed to reporting a bug or problem you’ve uncovered, then you should post your question on the Studio Artist User Forum as opposed to emailing technical support. Synthetik monitors and answers Studio Artist User Forum posts, and by answering your question there (as opposed to in a personal techsupport email) the entire user base benefits from the answer and subsequent discussions.
Since other Studio Artist users will also answer your forum post, you can get different perspectives on your question. Also, since the forum posts provide a searchable record of discussions on different topics, the answer to your question is available for future reference for yourself and for others. You should search the forum for any posts on your topic of interest, since it’s quite possible that your question has already been answered in previous forum posts.